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Expert ServiceNow Developer - ECO/ 11 months ago

Job Description:

TISTA mission and focus has been to deliver innovative IT solutions and professional services in the Health, Defense and Civilian industries.

Expert ServiceNow Developer - ECO

Job LocationsUS-Remote-United States
Posted Date4 weeks ago(9/6/2023 6:31 PM)
Job ID2023-4890
# of Openings1
CategoryInformation Technology

Overview

Are you a Expert ServiceNow Developer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

 

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

  • Develop and implement solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, SPM/ITBM, CSM, Self-Help Services, ITSM, ITOM, GRC, SPM, and CMDB best practices
  • Provide software and application configuration across various technical areas within Self- help service such as Portal, Workspace, Service Catalog, Virtual agent, live agent chat
  • Able to write clear and concise technical documentation
  • Develop integrations between ServiceNow and other systems, including REST and SOAP APIs
  • Analyze business requirements and develop technical requirements
  • Develop and design application modules workflows and catalog request
  • Develop and deliver ServiceNow based solution for clients
  • Customer Relationship Management
  • Collaborate with other developers to ensure that code is developed and maintained according to best practices
  • Develop, customize and design for the out of the box conversation, topic blocks and topics  for the virtual agent 

Qualifications

  • Must be experience with  ServiceNow  and the ability to design, build, and customize ServiceNow applications and services
  • Experience in system process automation
  • Experience with governance/service management/operations
  • Experience with Angularjs
  • Experience in ServiceNow/Angularjs (HTML) (JavaScript - client side/server side)
  • Experience in ServiceNow/Angularjs (CSS)
  • Experience with HCD – Human Centered Design
  • Experience in scripting to call APIs, to also get data
  • Able to Integrate virtual agent with non-ServiceNow applications

 

Education:

  • Ten (10) years of additional relevant experience may be substituted for education (25 years total)

Clearance:

  • Moderate: Tier 2S (Standard MBI) 

 

Location:

  • 100% Remote, USA
  • Monday - Friday (8:00 AM- 4:30 PM EST Time)

 

Pay Range:

  • The pay for this position ranges from $55,730 to $103,500
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
  • Also, certain positions are eligible for additional forms of compensation, such as bonuses
  • TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

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