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Job Description

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Attractive

Job Description

For nearly 35 years, we have been digitally transforming companies around the world with our broad portfolio of solutions. A partnership to overcome challenges. AI and IT solutions to transform your business and build the solutions of tomorrow.

Job Description

Job ID#:

54433

Job Category:

Information Technology

Position Type:

Full Time


Details:

Listed salary ranges may vary based on qualifications, experience, and local market.

 

Who we are


For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

 

What will you do?

  • Manage Microsoft System Center Suite
  • Subject matter expert in Microsoft Intune, including device management, application management, and compliance management
  • Strong technical skills in Autopilot profile creation, including device provisioning, MECM Device enrollment, and management
  • Implementation and design of hardware and software related to endpoint management
  • Familiarity with Azure Active Directory and Conditional Access policies
  • Train and mentor less-experienced team members
  • Develop and execute on enterprise workstation imaging / deployment methodology
  • Develop and execute on plan for increasing overall desktop platform optimization and standardization
  • Ensure correct installation, configuration, use and maintenance of the Microsoft System Center Suite.
  • Create and manage application deployment objects for new and existing software
  • Establish and maintain self-provisioning pool of applications
  • Manage deployment of all patches, critical updates and service packs on a timely basis
  • Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support
  • Work with key platform vendors for support to resolve issues as well as platform strategy development
  • Participate in weekly operations meetings
  • Coordinate applications release with software solutions, QA teams, and business owners
  • Coordinate release of patches/critical updates and service packs
  • Provide technical assistance to support groups as needed
  • Monitor helpdesk queue to ensure issues are resolved in a timely manner or to SLA
  • Monitor Microsoft System Center Suite health and mitigate identified problems
  • Provide mentoring, guidance and professional development support to others on staff when needed
  • Work on special projects as needed
  • Provide back-up infrastructure support as needed
 
Job Requirements

 
Details:

 What do you need to succeed?

  • Bachelor's degree in area of specialty
  • 7+ years of experience in the field or in a related area
  • Prefer ITIL and Administering and Microsoft certification
  • Experience leading or managing a technical team
  • Familiar with standard concepts, practices, and procedures within appropriate field
  • Attendance and schedule adherence are requirements of this position
  • Expert level experience creating solutions with Microsoft Autopilot
  • In-depth administration experience with Intune
  • 5+ years of experience in supporting Microsoft desktop environments                
  • Knowledgeable of Microsoft Desktop products and services
  • Familiar with standard concepts, practices, and procedures related to desktop support hardware
  • Familiar with automation and scripting
  • Attendance and schedule adherence are requirements of this position
  • Experience implementing/managing Microsoft desktop management platform, imaging, software deployment and related technologies
  • Knowledge supporting Microsoft System Center Suite and other automation platforms is desired
  • Intermediate to Expert knowledge of Microsoft Desktop Operating Systems

 

What you'll get

  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

 

Why we're different

  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;

 



Pay Range:

$ 100000.00 - $ 125000.00



 
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